Knowledge & Skills needed by Individuals, Corporations & the State
•Corporations:
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•Professional skills development norms-
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•Continuely invest in high quality training and development schemes
•Recruit individuals from the industry who can bring their commercial expertise.
•A corporate should follow a regime with the purpose:
ุTo define the competence standards which firms should achieve;
ุTo ensure staff have – and continue to have – the knowledge and skills necessary to carry out their roles; and
ุTo ensure that consumers are appropriately protected and have confidence in the firms which they deal with.
•Organisations should also ensure that:
ุEmployees are competent for their roles;
ุEmployees remain competent for their roles;
ุEmployees are appropriately supervised;
ุEmployees’ competence are regularly reviewed;
ุThe level of competence is appropriate to the nature of the business; and
ุThe obligation to society is fulfilled with an appropriate CSR program.